“The Champions” Project: building a personnel efficiency cycle through the KPIs system and leadership competencies
Problem: in a large FMCG company, there was no clear and transparent performance management system, which included part of the achievement of results in terms of shared KPIs (shared KPIs) among top managers and teams, and part of the leadership competencies associated with the vision of the company, and also part of the impact of evaluations on the development of employees and their motivation.
Solution: “The Champions” project made it possible to develop a transparent system of KPIs for top managers and their direct reports in order to synchronize efforts in achieving strategic goals. A new system of 10 leadership competencies was developed with clear indicators and levels of compliance for the level of managers, specialists and workers, tested on reference groups with a result of 85%, finalized and launched for implementation throughout the company (800+ people) with further tracking of the personal development plan of each employee and integration into the compensation system.
Result: The positive impact of the Champions project was confirmed during the employee survey. Most respondents noted that leadership competencies, development plans and KPIs systems are necessary as a tool to influence the level of trust and collaboration in the company, to improve corporate culture and to improve the reward and motivation system, which as a result leads to a higher level of involvement and satisfaction of the staff.